The COVID-19 outbreak is causing significant disruption to all services.  Liverpool sexual health services are running, but they are all operating differently at the moment.  Please see below for information on individual services.


Online STI testing and Contraception

A new, free, online service has been launched for Liverpool residents wishing to access STI testing and contraception during the coronavirus (COVID-19) outbreak.  The service reduces the need to attend a clinic, and minimises contact for patients and staff. 

Click on the links below for the service you require:


Emergency Hormonal Contraception

In light of current social distancing guidelines, it is no longer essential for women to attend a pharmacy in person to access emergency hormonal contraception.

Most pharmacies currently remain open, but all have reduced opening times while they manage staff shortages.  Some pharmacies are only offering a reduced service at the moment, so please call in advance to clarify if they can help you, but please note that  all pharmacies are experiencing huge demand at this high call volumes.

For individual Pharmacy contact information please visit the Pharmacy page here.


Axess Liverpool

Axess provide services at their city centre clinic and at the Royal Liverpool Hospital, please see their website for details.

Axess is currently operating a limited service. A telephone triage system is in place, and clinic slots are being prioritised for patients with urgent needs.

You must phone before attending the clinic. 

For more information, please visit the service's website here


Before Attending a Clinic:

If you have a clinic appointment booked, please do not attend if you start to experience symptoms of Covid-19:

  • A new, continuous cough
  • A high temperature

Do not go to a GP surgery, pharmacy or hospital. Use the 111 online coronavirus service to find out what to do.  Only call 111 if you cannot get help online.

Call the sexual health service you were due to attend to cancel your appointment, and staff will work out the best way for you to access the seuxal health help you need.